Onyx Care Pty Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] and use our services. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect and process the following types of personal information:
Personal Identification Information: Name, phone number, email address, and address.
Health Information: Information relevant to your care needs, including medical history and preferences.
Payment Information: Payment details for services rendered.
Usage Data: Information about your interactions with our website and services, such as IP addresses, browser types, and access times.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Manage Services: To deliver and manage the care services you request.
- To Communicate with You: To respond to your inquiries, provide updates, and address any issues.
- To Process Payments: To handle billing and payment transactions.
- To Improve Our Services: To analyze usage patterns and enhance our services.
- To Comply with Legal Obligations: To meet regulatory and legal requirements.
3. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processors and IT support.
- Healthcare Professionals: Qualified doctors and staff involved in providing your care.
- Legal Authorities: If required by law or to protect our rights, safety, or property.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and Correct Your Information: Request access to or correction of your personal information.
- Opt-Out: Opt out of receiving marketing communications from us.
- Request Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our website with a new effective date.